Your Questions, Answered.

Working with a designer is a big step, and it’s normal to have questions before diving in. This FAQ breaks down the most important things to know about timelines, communication, expectations, and what it’s like to work together. If something isn’t covered here, feel free to contact me! I’m always happy to help you get the clarity you need.

How My Process Works

  • It always begins with communication…whatever feels easiest for you. You can submit an inquiry form, reach me in DMs, or send an email. From there, we talk through your goals, walk through a consultation, choose a package that fits your needs, and start gathering your content and inspiration. Once that foundation is set… that’s when the magic of creating begins!

  • Timelines vary depending on the project. Some are 2-4 weeks, and some (like full scale revamps or multi-service builds) can take 2-4 months. Designing a logo won’t take as long as building a complete brand and website (which is totally normal).

  • I specialize in Squarespace but I also offer Shopify for clients who want or need e-commerce flexibility.

  • Don’t worry, you don’t have to figure that out alone. During our consultation, we’ll talk through your goals, your business stage, what you already have, and what you hope to create. I’ll guide you toward the package that makes the most sense for both your vision and your budget.

C - Concept to Creation

  • A: You typically receive anywhere from 3–10 base designs with different layouts, color palettes, typography, and variations. Once all the options are expanded and refined, that can total anywhere from 10–50 variations depending on the project and what you need.

  • A: That’s completely ok and honestly welcomed. Knowing what you don’t like is just as important as knowing what you do like. We can head in a different direction and keep refining together.

  • A: Yes, I do offer single logos! But I’ll always recommend bundling in a second, more condensed version. I truly believe every brand needs two: a full primary logo and a simplified version for smaller or more unique placements.

  • A: Yes! I offer packages where you receive multiple variations so you’re covered for every platform and need.

  • A: Absolutely! I love revamping or reimagining logos!

Pricing, Payments, & Packages

  • Yes! I offer payment plans for any packages over $250. Most clients take advantage of them…but it’s not a requirement. I remember what it felt like starting my business and wanting to level up without being hit with a massive upfront cost, so I go out of my way to make it as accessible as possible for every business owner I work with.

  • Projects have ranged anywhere from $50 to $3000 so far. I always aim to provide flexible & accessible options while maintaining the quality and care your business deserves.

  • No, due to the custom nature of the work. But I keep communication open throughout your entire project to ensure you’re satisfied at every step.

  • Yes, every project requires a deposit but it’s built into the total price, not added on top. So it’s not “sign a contract for $500 and then pay an extra $250 just to begin.” Your deposit is simply the first portion of the overall cost.

    The deposit also ensures that the time, energy, and work that goes into the first phase of your project is protected. In the past, I’ve had situations where I worked extensively during the first month and then communication stopped…so the deposit helps make sure we’re both committed and supported as we move forward together.

R - Refine & Reflect

  • A: Nope, choose exactly what you need. Every client wants something different.

  • A: That’s totally ok! We’ll figure it out together based on your style, goals, and the direction you want your business to grow.

  • A: Yes, consistency is the point of branding. I ensure your color palette, fonts, logos, and overall vibe translate smoothly across every platform and medium.

  • A: Yes! Whether you want to clean it up, expand it, or reimagine certain parts, I can build on what you already have.

  • A: No, this is your rodeo. I’m just here to help you make it happen, whether that’s a small refresh or a big transformation.

Client Communication

  • Pretty much however you communicate best! I meet clients where they’re comfortable…email, text, DMs, online messaging, phone calls, video calls, or even in person meetups if you’re local. We can blend multiple methods too.

  • I pride myself on a quick response time. I typically reply within a few hours during the work week, but I say 24-48 hours just in case a weekend, emergency, or life event pops up.

  • Absolutely! This project doesn’t move unless you’re ready for it to. You’ll receive consistent updates on what’s being done and what I need from you next.

  • Yes, always! I love connecting on calls, and I always have a pen and paper ready so we can keep everything in written form for easy reference later.

E - Elevate Online

  • A: Before we officially begin, we’ll go through a series of questions so I fully understand the scope of your project. After that, I’ll need your text, photos, branding, and anything else you want included on the site.

  • A: Yes! Whether your current site needs a light facelift or a full redesign from scratch, I can work with what you have and transform it into something that feels fresh, functional, and aligned with your brand.

  • A: Yes, I take care of the front end and the back end. Everything is set up so you can easily manage your site afterward.

  • A: We can always add to your site or shift things around as your business grows and evolves!

  • A: Yes, you’ll have full access and the confidence to manage your site on your own. I make sure everything is user friendly and I’m always here if you need extra help down the road.

Revisions, Boundaries, & Expectations

  • Revisions are basically unlimited. It’s not a chaotic free for all, I have systems in place to keep things moving efficiently but I’m committed to working until you’re genuinely satisfied. We refine, weed out ideas, and shape things thoughtfully without wasting time.

  • It happens! Sometimes you don’t know until you see it (or don’t see it). Everything is always a conversation. More often than not, it’s doable and doesn’t affect the timeline but I can’t guarantee that every single time.

  • Life happens. Things come up. Communication is always appreciated, but I’m here to help, not to hassle. We’ll keep things flexible and realistic.

  • That’s totally ok. I never want you to feel upsold or overwhelmed. My goal is to offer another set of hands, another mind, and another creative perspective…not to pressure you.

W - Wired for Socail

  • A: Either! Every client has different needs and comfort levels, so I offer both options. Some people want full posting and management so they can stay hands off and others just want templates or content they can share themselves. We build a plan that matches your energy and your goals.

  • A: Yes, absolutely! Whether you’re struggling with ideas, overwhelmed with life, or just unsure what to post next, I can help you create a rhythm that works for you. We’ll build a schedule that’s realistic and supportive…not stressful or rigid.

  • A: Yes! I study how you speak, your humor, your quirks, and your brand personality so your captions still feel like you. It might take a little time to get it perfect but we absolutely get there.

  • A: Definitely. We can brainstorm from scratch, repurpose old posts, turn your everyday routines into content, or create a mix of trends and evergreen ideas that make sense for your niche. You’ll never feel stuck for ideas again.

  • A: Nope! You do not need professional content to start. Phone photos, screenshots, casual videos…they all work. If you do have professional content, amazing but it’s definitely not a requirement.

What I Need From You as a Client

  • Your thoughts, feelings, and inspirations are always the starting point. Different projects require different materials, but I outline everything clearly at the beginning so you know exactly what to send.

  • Clear communication and timely feedback! I work at your pace and I can’t move forward unless you’re able to respond and approve things.

  • Totally fine…that’s part of the process. Sometimes we develop direction by eliminating options: seeing what you don’t connect with helps point us toward what you do love.

  • You’re not alone, so many people feel this way when starting out. I’ve got you! We’ll walk through it step by step.

E - Edit & Engage

  • A: Not at all! Your phone is more than enough. Most platforms actually prefer the casual, natural look that phones capture. You don’t need lights, microphones, or anything expensive unless you want to use them.

  • A: Yes! You can send me a mix of clips…messy, long, short, shaky, whatever; and I’ll sort through everything to build a clean, engaging final video. You don’t have to preorganize anything unless you want to.

  • A: Absolutely. If you want the same video optimized for Instagram Reels, TikTok, and YouTube Shorts, I can format everything so you’re not recreating the same content over and over.

  • A: It varies depending on the length and complexity, but short form videos usually take anywhere from a few days to about a week. Long form content may take a bit longer but I always keep you updated on timelines.

  • A: I do! Editing isn’t just trimming clips…it’s about shaping a story. I help build strong hooks, maintain flow, keep the energy balanced, and make sure your message comes across clearly and creatively.

Support, Launch, & Maintenance

  • Yes and no! Every client receives a base level of post project support. If you want more frequent updates or ongoing help, I also offer retainer packages.

  • Message me! I’m more than happy to troubleshoot or assist.

  • Yes, maintenance and ongoing support are available for clients who need it.

  • Of course. Tutorials, walkthroughs, guidance, I’m always here to help you feel confident.

B - Build & Bloom

  • A: Social posts, email headers, flyers, pricing guides, business forms, pitch decks, cover photos, product listings…whatever your business needs most.

  • A: Yes! Everything…colors, fonts, layout, style… will align with your branding.

  • A: Not at all. Most templates are delivered in Canva unless you request something different.

  • A: Yes! I make them simple, intuitive, and easy to update. And I can always walk you through them.

  • A: You can order as little or as much as you want. One template? Cool. A full suite? Also cool.

Still have a question?

Feel free to reach out with any lingering questions. I’m always happy to guide you, whether you’re ready to start now or just gathering information.

Reach Me here